|
|
|
Top
5 F.A.Q.
Table of Contents
1. How
do I get Started?
2. I
can't see my site...
3. How
can I setup Outlook Express?
4. How
can I correctly transfer hosts?
5. I
can't seem to access my control panel...
1.
How do I get started?
If you don't already own a domain name, you will need to register
one. This can be done on the following page:
http://123ehost.com/domain.htm
Once there, you must fill in the blue box and follow the instructions.
The next step would be to signup for hosting. This can be done
at the following page:
http://123ehost.com/signup.htm
Simply select the desired options and fill in the blanks.
|
2.
I've signed up, pointed my domain to your servers, uploaded
my site, and I still don't see my page…why is that?
The reason for this
might be that your domain name hasn't propagated around the
world yet. The standard for this propagation process is from
24 to 48 hours. This is common to all domain name registrars.
You must also make sure that your main page is called index.html
or index.htm and is placed in your public_html folder.
|
| 3.
How can I setup Outlook Express to send and receive my messages?
- Run Microsoft
Outlook Express.
- Click on Tools.
- Click on Accounts.
- Click on Add.
- Select Mail.
- Type in your Display Name and click on Next.
- Type in your E-mail Address and click on Next.
- Make sure POP3 is selected on top.
- Type in your Incoming Mail Server, which is mail.yourdomain.com.
- Type in your Outgoing Mail Server, which is mail.yourdomain.com
or your ISPs Outgoing Mail Server.
- Click on Next.
- Type in your Account Name, which should be your
E-mail Address.
- Type in your Password and check Remember Password
if you wish.
- Make sure SPA is left blank.
- Click on Next.
- Click on Finish.
- Click on Close.
Click
here to watch Movie
|
4.
How to properly transfer hosts while minimizing down time:
- Register for web
hosting for your domain name.
- Once you receive your welcome email (which contains all the
necessary information), log into your cpanel and recreate your
existing email accounts on our server. Next, upload your site
using the IP information in the welcome email.
- Log into your domain manager on your registrar's web site
and change the current name server information so that your
domain points to our name servers. We can guide you in doing
so.
- Usually, most registrars will send out a confirmation email
to confirm the changes that have been done to the administrative
contact of the domain name.
- Wait 24 to 48 hours for DNS propagation. Once that is complete,
cancel the old web hosting contract. In the 24 to 48 hour propagation
period, no emails will be lost up tp 4 days as they will be
re-sent to the address in question.
|
5.
I can't seem to access my control panel...why is that?
Be sure to use the appropriate cpanel URL which is provided
in your welcome letter. You also need to verify if you are using
the correct login information. Another factor could be firewalls.
Make sure you disable any firewalls on the system used, as firewalls
might be blocking the very ports needed to access the cpanel.
|
|
|
|
 |
About
us 
